Corporate Headquarters:
Lorex Technology Inc. Stock Exchange Listing: TSX
250 Royal Crest Court
Markham, Ontario
Canada L3R 3S1
Tel: (905) 946-8589
Fax: (905)947-0138
Email: info@lorexcorp.com
Website: www.lorextechnology.com
Trading Symbol:
LOX
Lorex Corporation
3700 Koppers Street
Suite 504
Baltimore, Maryland, 21227
Email: info@lorexcorp.com
U.S. Distribution Center
2375 Hadley Road
Plainfield, Indiana, 46168 USA
Service & Support: North America
Customer Service & Orders:
Hours of operation:
Mon - Fri 8:30am to 5:00pm EST
1-888-425-6739, Option 1, 2 thru 5
or 1-905-940-5355
customerservice@lorexcorp.com
Technical Support:
Hours of operation:
Weekdays: 8:00am to 11:00pm EST
Weekends 12:00 noon to 6:00pm EST
1-888-425-6739, option 1,1
or 1-905-940-5355
support@lorexcorp.com
Please contact Customer Service to obtain a return authorization before number returning a product to one of the following addresses:
USA Customers
Lorex Returns,
C/o Russell Farrow USA,
15, Lawrence Bell Drive, A
mherst, NY 14221
USA.
Canadian Customers
Lorex Returns,
300 Alden Road,
Markham, Ontario, L3R 4C1
Canada.
Service & Support: International - Outside of North America only
Customer Service:
Hours of operation:
Mon - Fri 8:30am to 5:00pm EST
customerservice@lorexcorp.com
UK, Ireland & Australia:
+800-425-6739-0
+905-940-5355
Local representatives in the UK and Ireland:
PIE (Partners in Europe)
Phone: +353-61-770902
Email: lorex@pie.ie
Mexico:
+866-427-6739
+905-940-5355
Spain:
900967654
Technical Support:
Hours of operation:
Weekdays: 6:00am to 11:00pm EST
Weekends 12:00 noon to 6:00pm EST
+800-425-6739-0, option 1,1
OR +905-940-5355
support@lorexcorp.com
FAQ's & POLICIES